Terms and conditions of use

The following terms and conditions apply to all orders from Beadables.co.uk

When placing an order you are deemed to have accepted these terms and conditions. This does not affect your statutory rights as a consumer.

PURCHASING

All goods are subject to availability. Unfortunately, it is not always possible for us to inform you at the time you place your order whether the goods you require are still available . We will contact you if an item is unavailable and arrange a refund or an alternative product.

DELIVERY

Postage and Packing to addresses in the UK are charged according to your choice of carrier that is selected when placing an order. For deliveries outside of the UK, please contact us and we will be able to advise you of options and costs. We do not deliver to P.O. boxes.

Orders are normally shipped within 2 working days. Please allow five working days before querying a non-delivery. Delivery to Northern Ireland and UK offshore islands may take longer.

RETURNS POLICY

If you are unhappy with the goods you have received from us, a full refund will be given if the goods are returned within 14 days of receipt. Return postage costs will not be refunded. Goods must be returned unopened and in their original packaging and will be inspected before a refund will be given. All returns are the responsibility of the customer and we recommend sending them via recorded delivery.

When you receive your order from us, in the event that any item proves to be unsatisfactory due to defective workmanship or faulty materials, a replacement or a full refund will be given. You must notify us within 7 days of receiving the goods and return the goods within 14 days.

To return a product, please contact us by emailing info@beadables.co.uk or phone us on 07934 268 698 and we will advise you on how to return the goods. Alternatively write to:

Beadables
32A Ralphs Ride
Bracknell
Berkshire
RG129EJ